You wait… and you wait… and you wait…

Posted by @ 1:43 pm on Saturday 26th March, 2022.

The MaxFax saga goes on...

After way over a year of both my GDP and MaxFax leaving my LR7 to rot in place rather than treat it, MaxFax got around to extracting it on Sunday 6th February. The locum dental consultant did an epic job with inadequate (paediatric) dental tools, having to resort to drill, scalpel and brute force to remove about 20 bits of shattered molar roots, and putting in half a dozen stitches to close the wound. I was given antibiotics sufficient for five days, and sent home. In typical fashion, the letter from that clinic eschews the facts and states that the job was done on a Saturday, presumably meaning on the 5th February. Ho hum, no great shakes.

But that clinic letter also states that they would review me in "three to four weeks' time", so that would have been any day from Saturday 26th February to Sunday 6th March inclusive, right?

Wrong.

UHL Booking Office ignored the principles of the Gregorian Calendar that the rest of the western world has been using for nearly half a millennium, and decided that "three to four weeks' time" would mean Tuesday 22nd February. Four to twelve days too early, that calculation depending on more factors than I've got teeth.

At that review it was clear that the first lot of antibiotics hadn't prevented infection, so I left with a second course of them, and with the requirement for another review "in two weeks' time" to see if the infection had been cleared. So that would have been Tuesday 8th March, right?

Wrong again.

Try Tuesday 29th March. Exactly three weeks late:

 

 

Well, we have to take what we can get, so when the reminder text arrived on Tuesday 22nd March, I duly confirmed that I would attend:

 

 

All sorted, right?

Wrong yet again.

This arrived this morning:

 

 

Clearly it doesn't say that the Tuesday 29th clinic is cancelled or postponed, so I have to assume that it's a bona fide appointment for me to attend on Thursday 31st March.

As it stands, I need to attend twice in three days to have two different people look at the battle-scars from one extraction. It's utterly nonsensical.

There really is no foreseeable end to the sorry tale of UHL Booking Office's ineptitude.

Have your say - submit a comment

THE SMALL(ish) PRINT... (updated 23/07/2016)

By submitting a comment to this blog you grant me permission to reproduce its content and to reproduce the submitted name/URL in attribution. I will leave your content in its intended place and in its unedited form unless one or more of the following apply:

If you ask me to modify, move or delete your content, I’ll consider making the requested change(s) so long as there’s no significant alteration of the context of the content or of any debate associated with it;
If you change your email address or URL, I’ll update these details in older comments so that I'm not displaying dead links;
If I decide to change the theme or layout of this blog, thus affecting the placement and/or visibility of comments, I’ll make whatever changes I see fit for the smooth running of this blog;
If any comment contains insulting profanity or other content which I deem to be causing or likely to cause trouble, I’ll edit or delete as I see fit for the smooth running of this blog. I’ll try to remember to display the reason(s) for whatever editing I do, so that folk aren’t left hanging wondering what happened and why. If you can at least try to "disguise" your swearing, it would be much appreciated.

Other things to consider:

Comments must contain at least 3 characters;
You can use some code in comments, feel free to give it a shot and see what works;
If adding pics, the recommended maximum dimension is 600px.;
Comments containing many links will be held for moderation;
I reserve the right to amend this policy in line with proven applicable current legislation;
Free Speech: you may well have the right to it, but you've no right to compel me to a) listen to it, or b) publish it!