A few days ago I emailed Lyon Equipment Ltd. After Sales to find out about getting a replacement rubbery band for the red plastic pod for my Petzl e+LITE - my band is showing its age and has many deep cracks in it, it would probably have broken during the next outing.
Yesterday the postie delivered a packet containing not just a replacement rubbery band but also a new pod and a new headband complete with the revised cord-grip (the one with the integral whistle). All FOC despite my offer to pay.
Joe Faulkner, you're a star, thank you!
New on the left, old on the right