Redox reaction

Posted by @ 5:20 pm on Thursday 19th February, 2009.
Categories: Thanks

Don't worry, it's not a chemistry-test!

The nice folk at O2 have been in touch to renegotiate the contract for my Xda Orbit phone. The timing was curious, as the contract's not up for renewal for another three months or so, but that didn't seem to bother them.

Anyway, a summary of the contract revision is as follows:

  • Calls: Increased from 300 to 600 minutes/month
  • Texts: Increased from 600 to 1200 texts/month
  • Web Access via Edge/GPRS/3G: Increased from "pay as you use" to Unlimited Free Access
  • Contract: Reduced from 18 months to 30 days rolling

And the cost for this lot?

They've reduced the monthly bill by 51%

Excellent!

3 Responses to “Redox reaction”

  1. john hee says:

    3mth early renewal is pretty standard. They know if once you start to think about moving provider then they've an uphill struggle from then on to keep you.
    Get in early

  2. Markvader says:

    Sooooo Jealous, wish vodafone would be this nice,
    free web access, I have to bump up the price of my contract just to get this

    Mark

  3. I had a tiz with O2 over last year's iPhone debacle and got a similar re-negotiation.

    I'm glad of the unlimited data contract else I'd not bother with accessing the Net, thereby reducing the functionality of the phone.

    I'm using the phone more, and yet the bill too is pretty much fixed due to the good contract. Well done, O2.

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