BG! » Thanks

Delightful

Posted by BG! on December 25th 2009 in Thanks

Tags: Christmas

Well, that's me sorted for a few days

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Belt and braces

Posted by BG! on May 2nd 2009 in A bit of a rant, Thanks, Video (YouTube, Vimeo etc.)

Despite having the solemn promise about the replacement shed-panel delivery this afternoon, I just didn't trust them. Would you? Just letting things happen was getting me nowhere - I knew that I would have to make things happen. I'm good at that.

I called in unannounced at about 11a.m. and went straight to the back yard of the store to see what had happened to the replacement panel... it wasn't on the trolley... it wasn't in the goods-out area... it wasn't in the main store... it was back where we had found it on Thursday, buried under the rest of the bits of the other flat-packed 7x7. Somebody had been playing silly-buggers.

Back at the Customer Services desk I found the assistant that I had helped to sort out the panel on Thursday. He was genuinely shocked when I told him that the panel-swap had not taken place on Friday, and was gobsmacked when I showed him where said panel had ended up. He was apologetic to me, and we sorted the panel again.

I made it absolutely plain to him, and to everybody else within earshot at the tills and Customer Services desk, that I had had more than enough of this crap, and that the shit would fly fast and far very soon if I didn't get proper Customer Service. I even threatened to decorate the front of their building in a similar manner to the way that "Romanes eunt domus" was painted onto the walls of the Governor's Palace in Monty Python's Life of Brian. They thought that I was joking, but I wasn't.

He phoned the delivery contractors to find out when they would be arriving to do their pick-up - they would be there in about 20 minutes. We carried the panel to the goods-out area where I made him put a big instruction label on the panel, then I just stood there and waited - there was no way that I was going to leave until I had actually witnessed both the loading of the goods and the instruction of the driver.

After a few more minutes the van arrived and I watched the loading and the instruction - eventually I was happy enough to leave them to it, after I'd told them all about my shit/fan/impact prediction. I thanked the assistant and then went home to wait.

And an hour or so later, it was delivered. No ceremony, no recrimination, no hassle, just a bit of friendly banter and leg-pulling.

So here's a big thanks to Ben, the one assistant that had the balls to seize the horns of his dilemma, wrestle the beast to the ground and then stand triumphantly above it in his hour of victory.

Nice one, Ben!

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Redox reaction

Posted by BG! on February 19th 2009 in Thanks

Don't worry, it's not a chemistry-test!

The nice folk at O2 have been in touch to renegotiate the contract for my Xda Orbit phone. The timing was curious, as the contract's not up for renewal for another three months or so, but that didn't seem to bother them.

Anyway, a summary of the contract revision is as follows:

Calls: Increased from 300 to 600 minutes/month
Texts: Increased from 600 to 1200 texts/month
Web Access via Edge/GPRS/3G: Increased from "pay as you use" to Unlimited Free Access
Contract: Reduced from 18 months to 30 days rolling

And the cost for this lot?

They've reduced the monthly bill by 51%

Excellent!

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It’s all in your head

Posted by BG! on February 10th 2009 in Just for fun, Thanks

Tags: Riddles, Zahada

On Saturday a fellow blogger alerted me to an excellent online mental challenge. It's called Zahada.

There's plenty of stuff there to challenge your grey matter for a good few hours - some riddles are so easy that you'll overlook the answer, others are really fiendish.

If you're tempted to have a go, here are a few tips that might be of help:

Read the rules (you'll find them in level 1)
Don't post the answers online
Keep a record of your answers
Some riddles have more than one answer
Study the whole page, not just the obvious bits - some clues are "hidden"
Think laterally rather than deeply
Look out for bonuses

So far, there are two Phases. At the end of each Phase, you have the opportunity to add your name to the list of us winners:

Phase 1 Winners

Phase 2 Winners

Good luck. If you need help, just holler!

Thanks, George. 🙂

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Only a thin covering on the top

Posted by BG! on December 22nd 2008 in Blast from the Past, Pics, Rambling on..., Thanks

Tags: Beddgelert, Cwm Idwal, Idwal Slabs

Jerome's been kind enough to send me copies of his pics taken during our walk around Cwm Idwal back in April this year, when we attended the OM Beddgelert Meet. Mountain-lovers will be impressed by the way he's captured the interplay between crag and cloud above the Idwal Slabs and Glyder Fawr, but my attention has been distracted by the degree of insulation-loss on the head of the beardy bloke in the foreground. No wonder it was a tad chilly on the top!